PRICE OF CRMVIET SOFTWARE ON PREMISES
STANDARD
12.500.000Limited to 5 User
- Customer- General information storage- Classification of customers- Transfer owner- Share customers- Check the same customer information- Filter customer information
- Opportunity- Evaluation of contract closing stage - Causes of contract failure - Estimated revenue
- Pricing- Manage quotes - Print quotes by template - Manage your quote submission history
- Sale ContractSales management contract
- OrderOrder management
- Customer HierarchyCustomer Hierarchy
- Email & SMS BrandnameSend email and sms to reach and care for customers
- Document- Store image files or soft files for each customer - Save documents internally by the company
- NotificationDisplay notifications similar to Facebook notifications
- Custom Label
- Mobile App: Customers; Deal; Order; Locate; ReportModules on Mobile app
PROFESSIONAL
16.500.000Limited to 10 User. 750K/increased user
- All features of Standard version
- KPIManage and reduce employee KPIs
- Reward PointsManagement system of customers' bonus points when there are transactions by customers
- AutomationSMS & Email Automation
- CatalogCustomize Client, Contract, Quote status
- Customer RatingsRated customers by status
- MailchimpSend email via the Mailchimp system
- CampaignManage campaigns in the business
PRO CALL
23.500.000Limited to 15 User. 750K/increased user
- All features of the Professional version
- Integrated IP switchboard.Calling from the software through IP PBX
- Click2Call, Popup, Record audio on CRMRecord conversation and display customer information when customers call
- Automatically transfer calls to the nearest user calling to the customerAutomatically switch the phone to the employee (the nearest caller to that customer)
- Listen, call, read audio files on Mobile App (Stringee Switchboard)Call directly through the CRMVIET app
- TicketAssign and receive jobs automatically
- Excluding operator fee
ENTERPRISE
50.500.000Limited to 35 User. 750K/increased user
- All features of the Pro Call version
- ProjectManage and monitor corporate projects
- FinanceManage and monitor the enterprise's financial statements
- Warehouse - SupplierManage and monitor your business' warehouses and suppliers
- Custom FieldCustomize the fields
- SurveySurvey customers' opinions about services, products of the business, ..
- Integrate FacebookCollect and manage customer data from Facebook, Chat directly with customers on Facebook via the software
- Integrate ZaloCollect and manage customer information from Zalo
- Integrate KiotVietSynchronize and manage data from KiotViet software
- Integrate Google AnalysticDirectly view Google Analytics reports on the software
- Integrate Email Marketing Amazon SESEmail marketing directly through the software
- Warranty products- Receive customer product warranty
- Assigning the job to the warranty officer
- Manage warranty schedule - Excluding switchboard fee
Note: Customers should use a separate server to install software Crmviet. To ensure the security and safety. To avoid the risk of viruses or data loss due to users.
The above software price is initialization fee in the first year. From subsequent years maintenance fee is 25% of contract value
The above software price is initialization fee in the first year. From subsequent years maintenance fee is 25% of contract value
INFORMATION YOU NEED TO KNOW ABOUT CRMVIET SOFTWARE
Install the software on the customer's server
Annual maintenance fee: 25% of the contract value
Can install on cloud server
Regular training at CRMVIET (Free)
ADDITIONAL SERVICES
Warehouse module
5.000.000 VND/ Time
- Warehouse integration
Import and export management
Warehouse transfer
Project Module
5.000.000 VND/ Time
- Project management and tracking
Project work Scoring
Set priority
Survey Module
5.000.000 VND/ Module
- Create survey for customer or user
Integrate Email Marketing Amazon SES
5.000.000 VND/ Time
- Bulk email and directly on the software
Increase inbox rate and tracking Open Click rate
Google Analytics
5.000.000 VND/ Time
- Integrated WebForm
Tracking Online Marketing campaign
Integrate Facebook
5.000.000 VND/ Time
- Integrate many fanpage
Automatically add customers when there are comments, inbox
Automatically update phone number, email if there is any content in comment or inbox
SMS SENDING SERVICE
TRIAL
FREEFIRST
- Free 5,000 VND to send a trial message
ACCOUNT CREATION FEE
1 MILLIONFIRST
- Registration fee is 200,000
Account will have 800,000 VND (only registered Advertising)
Account will have 600,000 VND (register Advertisement and Customer care)
Every time you send a message, your account will be deducted
ADs MESSAGES
5401 SMS / 122 CHARACTERS
- Promotion notifications, events ...
Display Brandname
Send at least 30 messages / time
The message content has 122 characters / Sms
Customer Care Messenger
8501 SMS / 160 CHARACTERS
- Happy birthday message, notifications
Brandname Display
The maintenance fee for Customer Care Brandname is 200,000 VND / month
The message content has 160 characters / Sms
Virtual switchboard rental fee
VCALL 1
Initialization fee
200.000 VND/ Extension
200.000 VND/ Extension
- From 01 - 05 Extension01 - 05 Máy nhánh
- 350.000 VND/ MonthPhí duy trì
VCALL 2
Initialization fee
200.000 VND/ Extension
200.000 VND/ Extension
- From 06 - 10 Extension06 - 10 Máy nhánh
- 700.000 VND/ MonthPhí duy trì
VCALL 3
Initialization fee
150.000 VND/ Extension
150.000 VND/ Extension
- From 11 - 20 Extension11 - 20 Máy nhánh
- 1.000.000 VND/ MonthPhí duy trì
VCALL 4
Initialization fee
100.000 VND/ Extension
100.000 VND/ Extension
- From 21 - 50 Extension21 - 50 Máy nhánh
- 1.500.000 VND/ MonthPhí duy trì
VCALL 5
Initialization fee
100.000 VND/ Extension
100.000 VND/ Extension
- From 51 - 100 Extension51 - 100 Máy nhánh
- 2.000.000 VND/ monthPhí duy trì
Additional switchboard services
Note:
- Call recording fee: VND 200,000 / 10 GB / 3000 minutes / Month
- Payment maintenance fee: 12 months / time
- The above cost does not include 10% VAT - Voice fee of Mobifone service: Internal network VND 440 / minute; external network VND 780 / Minute
- Call recording fee: VND 200,000 / 10 GB / 3000 minutes / Month
- Payment maintenance fee: 12 months / time
- The above cost does not include 10% VAT - Voice fee of Mobifone service: Internal network VND 440 / minute; external network VND 780 / Minute
Frequently questions
How does CRMVIET software install ? Use online or offline?
The software only needs to be installed on a server that can be located in the office or outsourced, you completely manage that server.
- In case of renting an external server, use online 24 / 24h
- If in the case of a server located in the office, all workstations use offline via Lan network and if they want to use online, the customer needs to prepare a static IP or dynamic domain name Dyndns (Note that the server is always must be turned on to use the software)
If you live far away, how can I support you? Is the time available 24 hours a day?
Almost all remote customers can install, guide and support via online forms: teamviewer, skype, Webinar, ... with technical staff and sales staff.
Can data from Excel be transferred to CRMVIET software?
The software supports importing customers from excel files. Just need to follow the correct form of CRMVIET and choose to import, you can put all customer information from excel to the software.
How does your software support revenue increase?
The software supports storing customer information, transaction history with customers, maybe this time the customers are not interested, but using the software, you can filter out old customers and review delivery history. Translation to continue customer careThe software has an automatic email system to support customer care, when customers need, they will automatically contact you again.
How is my data managed and secured?
The data will be placed on the customer's server so it will be completely managed by the customer, CRMVIET will not manage the customer's data, will support installing Auto Backup every day.The software is programmed in a secure Java language (banks ... trusted), after a certain period of time, the software will automatically timeout. Browser hacking will be avoided. For better, you should install anti-virus software
How does the software help the sales team?
Helping sales staff work effectively. Do not take care of the same customer.
The software system is designed according to a tree structure diagram. The advantage of this diagram is that only management levels can see customer information, work diaries of each employeeAt the same time, the software also has the same checking function according to customer information such as: tax code, email, phone number .... If a phone number has been entered into the system, when other employees enter the same number then will report duplicate ...
What is the annual maintenance fee?
The annual maintenance fee is 25% of the software value. This fee is used to maintain the software's operation
Why do you have to use it permanently and still have to pay maintenance fee every year?
Every software has an annual maintenance fee, which will include updating the new version of the software, fixing problems, and supporting the use of the software
Why is there a separate Mailchimp integration fee, I thought it should be in the package?
Marketing => Mailchimp integration is an extension of CRMVIET. Therefore, there will be customers who want to use, there are customers who do not need to use, so this cost of CRMVIET cannot be added to the cost of the packaging, but if any customer needs it, CRMVIET accumulates. case and separate charge is 1,000,000đ
Sms price is too expensive, Spam message software outside has a few dozen VND / 1 Sms
At the end of 2015, the network operators in Vietnam announced the tightening of sending advertising messages, blocking all forms of mass sending with Spam software as well as sending a series of messages via spam sim numbers.In fact, although Sms Brandname is more expensive, businesses can gain many benefits: Displaying Business Name increases reliability, higher Click-through rate.